Advice from professionals

You are hesitating between 2 items, or you wonder which product would be the best one to meet your needs? We are aware that para-pharmacy requires advice from professionals, and this is why our pharmaceutical advisers team is available 5 days a week to guide you in your purchase:

By phone at +44 20 3445 5488 from Monday to Friday, from 9:00 am to 5:00 pm.

By e-mail, write to customer.service@cocooncenter.co.uk. Write to us, and one of our pharmaceutical advisers will answer you within 24 hours*, directly in your e-mailbox.

Only you can choose the best way to contact us. Don't hesitate, we are at your disposal.

*(Monday to Saturday, 9:00 am to 7:00 pm).

Cocooncenter

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Dear Customer,

As a result of the decrees announced by the French authorities, the entire Cocooncenter customer service team is teleworking for an indeterminate period to track your orders and process your requests. However, we will no longer take calls and your requests can only be made by email at the following address: customer.service@cocooncenter.co.uk.

Our logistic service is not impacted for the moment. Your orders will therefore be shipped within the announced deadlines.

The safety and health of our employees are our main concerns, while respecting the commitments made to you.

Stéphane Douesnard, General Manager.