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Dear Customer,
As a result of the decrees announced by the French authorities, the entire Cocooncenter customer service team is teleworking for an indeterminate period to track your orders and process your requests. However, we will no longer take calls and your requests can only be made by email at the following address: customer.service@cocooncenter.co.uk.
Our logistic service is not impacted for the moment. Your orders will therefore be shipped within the announced deadlines.
The safety and health of our employees are our main concerns, while respecting the commitments made to you.
Stéphane Douesnard, General Manager.
